Privacy Policy

This Privacy Policy outlines our information gathering and usage practices for www.rdirail.com and other web-sites hosted by Railing Dynamics, Inc. Its purpose is to notify you of what personally identifiable information of yours ("User Information") is collected; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and how you can correct any inaccuracies in the information. Any updated to this Privacy Policy will be announced on this web site.

Railing Dynamics, Inc. does not rent, sell or lease User Information we have collected through our web site. However, we may share User Information, collected through our web site, with other third parties after giving you the opportunity to opt out prior to any information being exchanged. Local country laws are applied where they differ from this policy.

We are firmly committed to guarding the confidence you have placed in our company and to use, responsibly and professionally, any information you volunteer. We strive to collect only that information that we think is necessary for our legitimate business interests, such as to better understand you (our customer), to provide better service, to improve marketing of our products, to educate customers and to ensure that our proprietary information is protected. We are committed to using the information collected only for these purposes and those outli ned below. Links to third party web sites, from this web site, are provided solely as a convenience for you. If you use these links, you will leave our site. We have not reviewed, nor do we monitor, these third party sites and we do not control, nor are we responsible for, any of these sites, their content or their privacy policy (if any). This policy discloses our information gathering and usage practices for www.rdirail.com.

Contents:

• Product Registration & Online Support
• Sweepstakes, Contests & Promotions
• Online Store
• Online Surveys
• Photo Submission
• Email Newsletters
• Discussion Lists
• Opt-Out/Unsubscribing
• Correcting or Updating your Personal Info
• Information We Automatically Collect
• Security
• Contact Us 

Product Registration & On-line Support: In order to improve our problem resolution process through better product and case tracking, Railing Dynamics, Inc.'s tech support department has implemented online product registration and technical support service. We require contact information and product serial number to identify your product. This information is used to manage your case, notify you when necessary of issues related to your product and, together with your voluntary responses to our marketing survey, it is used to analyze our customer base in aggregate. If you request, we may send you emails to give you information we think you will find useful, such as information about new features, products or promotions. When we email you, we will always provide instructions explaining how to unsubscribe so you will not receive our emails in the future.

Online Surveys: Our online surveys ask visitors for contact information (like email address). This may be used to contact you if additional follow-up is appropriate.

Photo Submissions: By submitting photos through this website you consent to: the use of these photographs for advertising, publicity, commercial or other business purposes by Railing Dynamics, Inc. and its distributors, to the reproduction and use of said photographs for the use of all domestic and foreign markets. By submitting the photos you release Railing Dynamics, Inc. and any of its associated or affiliated companies, their directors, officers, agents, employees and customers, and appointed advertising agencies, their directors, officers, agents and employees from all claims of every kind on account of such use.  

Email Newsletters: Railing Dynamics, Inc. distributes various product- or topic-specific newsletters, which you may receive. We require first name and last name, so that we may personalize your greeting, email address and in some cases your country, as not all offers are valid in all countries. Typically all other contact information is voluntary and, if you request, may be used to send other information or offers via mail. We do not share your information with third parties, except as required to deliver our message.

Opt-out/Unsubscribing: Railing Dynamics, Inc. may send you marketing communications unless you decide to opt-out. We provide users the opportunity to opt-out from receiving communications from us and/or our partners at the bottom of such communications.

Additionally, you may use one of the following options to request removal of your information from our databases. Please include the exact contact information you'd like removed and some detail about the type of communication you received from us.

You can send mail to the following postal address:

Railing Dynamics, Inc.
Attn: Customer Service
135 Steelmanville Road
Egg Harbor Township, NJ 08234

Correcting or Updating your Personal Info: To change or modify information previously provided, we recommend that you reply or contact that list source directly. If no instructions were provided for updating your contact information, you can submit a request containing your old contact information and your new contact information.

You can send mail to the postal address above.

Information We Automatically Collect: For each web visitor, we record date and time of visit, IP address and browser type to analyze how visitors use our site and to gather broad demographic information like country of origin and browser usage among our visitors.

Updates to our Privacy Policy will be announced on our Web site.

Privacy and Children: Railing Dynamics, Inc. and the Railing Dynamics, Inc. web sites do not target children (defined as those persons under 13 years of age) as an audience or a market, and Railing Dynamics, Inc. does not collect information about the age of its web site users. Railing Dynamics, Inc. intends to comply with the U.S. Children's Online Privacy Protection Act of 1998. If we learn that we have inadvertently collected personal information from a child we will make all reasonable efforts to delete that data from our records.

Security: To protect the loss, misuse and alteration of the information under our control, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Railing Dynamics, Inc. strives to protect the privacy of the information you provide, and inadvertent disclosure of that information is extremely unlikely. In the event of such an inadvertent disclosure, Railing Dynamics, Inc. will do everything commercially reasonable to limit and remedy the disclosure, but Railing Dynamics, Inc. accepts no liability for any unintentional disclosure. In addition, in the unlikely event that any government or private individual seeks information, Railing Dynamics, Inc. will not voluntarily provide the information, but will obey any court order requiring disclosure.

Contact Us: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at the address above.