Chris Terrels | firstname.lastname@example.org
V.P. Sales and Marketing
Chris Terrels, RDI President and Director, co-founded the company with his brother, the late Andrew P. Terrels. Prior to RDI, he received a BS from Dickenson College, Carlisle, PA after which he cofounded Seaside Builders. His experiences there led him to bigger & better things, and RDI was born. Chris is the mastermind behind many patents and products owned by RDI.
Aside from RDI, Chris is a devoted father of 3 and loyal Phillies phan. He recently became a proud pet parent to his new pit bull, Gryphon.
Jonathan Gronow | email@example.com
Jon is a VP and financial backbone of RDI. A Chartered Global Management Account, qualifying in 1996 at Leeds Metropolitan University in England, Jon has experience in a wide variety of financial analysis and management. He joined RDI as Controller in 2003, was promoted to Director of Finance the following year and has been in his current position since 2010.
Don't be fooled by his suave English accent, though Rugby is his game, he's also a passionate Philly sports fan, an Eagles season ticket holder and an ardent supporter of Tony Luke's cheesesteaks.
Chris Schneider | firstname.lastname@example.org
Director of Product Development / Senior Engineer
Many of our new product ideas originate with Chris, who came to RDI shortly after graduating with a BS in Engineering from the University of Pittsburgh. Chris is responsible for managing RDI's product development as well as relationships with our overseas partners.
Although he is not a big sports fan, we still love him; he is fun to hang out with and always enjoys a steep slope of powder or a good glass of wine.
Wayne Batchelder | email@example.com
Director of Operations
Wayne has been with RDI since 1999 and has been a driving force in virtually every phase of RDI's growth. From fabricator of RDI's first railing system, Finyl Rail, to Director, his superb organizational skills, professionalism & vast experience in all things RDI make him indispensable.
Wayne loves his work, he loves golf and is a renowned destroyer of RDI vehicles. Low bridge heights are more of a challenge than they are a warning where Wayne is concerned. “Breathe in everybody….we’re going for it!!”
Jay Penney | firstname.lastname@example.org
Director of National Sales
Jay, a former Nebraska resident, started as regional manager for RDI in the Midwest and moved to New Jersey as Director of National Sales in 2005. His honesty, integrity, leadership, and drive to succeed make him the perfect leader of our Sales Managers.
Nebraska; great corn, great people!
Joe Russell | email@example.com
Field Support Manager
With his 15+ years in the building industry, Joe Russell is one of two Field Support Managers (Barry “B-Ly” Lyons being the other) driving fantastic new RDI branded truck and trailer combos to customer events all over the North East. This is a new role for Joe after he had been our Customer Service Manager and, prior to that, one of our early install professionals. If you have an event you’d like Joe to attend just drop him a line at his email address above.
Joe, not unlike Mike DeSalle, has a bit of an issue with portion control. If he’s barbecuing for you at an event do yourself a favor….skip breakfast….in fact skip whatever meals you can, things are likely to get out of hand.
Vera James | firstname.lastname@example.org
Customer Service Lead
A Rutgers University graduate, Vera has been with RDI for over10 years and provides customer service and technical support to our distributors and customers nationwide.
Vera works diligently to provide excellent care to our customers, but her most difficult job is keeping Joe Russell in line.
Melissa Matagiese | email@example.com
Customer Service Representative
Melissa, a proud graduate of St. Joseph University, is a key member of our customer service team. It's difficult to condense her function in a few sentences... In a word, she IS logistics. Managing customs regulations, distribution strategies, and maintaining domestic and global relationships are among her key daily duties.
Melissa is a new mom who recently returned to work after her, and husband Dave, received the gift of baby Tavita. Melissa, not unlike Laurie Neary, has a wide and varied vocabulary (yeah, let’s call it that) so the office pool on Tavita’s first words is not for the faint hearted.
Felcia Dousharm | firstname.lastname@example.org
Customer Service Representative
Felicia, a Northern New York native moved to New Jersey in the spring of 2014 looking for new opportunities, landed here at RDI and serves as a Customer Service Rep. Jon tells her that she, along with Vera and Melissa, is the face of the company. However, she considers herself more of the voice.
When not at work she enjoys spending her time with her fiancé whether it be wandering around one of the boardwalks, relaxing at home with the family pets, or traveling back to NY to spend time with her family and friends back home.
Barry Lyons | email@example.com
Southeast Field Support Manager
Barry Lyons provides customer support & mobile training for RDI's sales in the VA, MD, and DE area. If you need a hard-core fishing partner or need training on RDI products, call him at 804.201.7755 or firstname.lastname@example.org. In his spare time Barry is an avid fisherman and enjoys spending time with his gorgeous family (our Facebook administrator insists his young daughter is destined to be a model and steals pix of her frequently).
Dave Buzzie | email@example.com
Territory Sales Manager
Dave Buzzie manages RDI's sales for Western VA, NY, PA, and OH. A 5-time Vendor Salesman of the Year for Babcock Lumber, Dave is truly dedicated to his customers and is always willing to go the extra mile. Call him at 412.527.0092 or firstname.lastname@example.org.
Dave's hobbies include ... well, actually, Dave has no hobbies; he spends time outside RDI with his fiancé, Michelle, and their 7 wonderful children.
Mike Laskowski | email@example.com
Territory Sales Manager
Mike manages RDI's sales for the Northeastern states of ME, NH, VT, MA, CT, RI, and parts of NY. If you'd like to contact him and offer him a trip to a warmer state, he can be reached at 1-800-IAM-COLD or Mike.Laskowski@ Frozenextremities.com (or his email address above!).
Mike made a name for himself at RDI with his awesome customer focus, amazing work ethic and a truly stupendous selection of winter sweaters. This is Eagle territory so Mike is to Ugly Christmas sweaters as Tom Brady is to Super Bowls – really distressing but a champ nonetheless.
Kirk Evanov | firstname.lastname@example.org
Regional Sales Manager Central Region
Kirk Evanov is the Regional Sales Manager for independent sales representatives in the Central Region. Kirk has 10 years of sales experience in the building materials industry. Kirk graduated from Clarion University in Pennsylvania, which their claim to fame is Kurt Angle and John Calipari. Kirk enjoys golfing, fishing, basketball, and most importantly watching his Steelers win most of the Super Bowls!
Brianne Papa | email@example.com
Brianne manages RDI sales for Eastern PA, NJ and parts of NY. She has 7 years of sales experience with 4 of those years being in the building materials industry. Brianne graduated from Pennsylvania State University with a Bachelor’s degree.
In her spare time she enjoys spending her time being a newlywed, planning an event of any sort (she absolutely loves planning), traveling, being at the beach and watching PSU football….WE ARE….
Douglas Hopper | firstname.lastname@example.org
Territory Sales Manager
Doug is a Territory Sales Manager based in Denver, CO overseeing the Northwest for RDI. He came to us recently from the Barrette retail sales team where he worked in the field for ten years.
Doug is a graduate of Indiana University having grown up in Indiana (Go Hoosiers!). He moved to Colorado after school for recreation including snowboarding, mountain biking and camping (but Jersey is starting to grow on him!). He has played soccer, golf and tennis most of his life, but most recently got into cycling.
Carol Lyn Groce | email@example.com
Marketing Communications Manager
Carol Lyn is responsible for managing the marketing, advertising, and public relations, and serves as Assistant to Chris Terrels. A Dale Carnegie graduate, Carol Lyn holds a BS from Richard Stockton College of NJ and has been awarded a certificate of completion from the Northern Illinois University Outreach / CTSM program.
As a Yankees fan, Carol Lyn is often tormented by her fellow coworkers.
Kristin Snyder | firstname.lastname@example.org
Senior Graphic Designer
Kristin, a graduate of The Art Institute of Philadelphia, describes herself as “half artist, half scientist, half analyst, zero mathematician” (!!) and we are very fortunate to have her in our crazy family. Her mastery of the design process combined with her high-level creativity has proven to be an essential part of both our design and Product Development processes.
If low-calorie baked goods float your boat….find another boat. Kristin is a truly masterful purveyor of Carbalicious (patent pending) cookies and cakes. If she ever goes missing, please locate Paige Sackett or Grumpy Cat immediately.
Bob Howe | email@example.com
Information Technology Manager
Bob Howe is the technological glue of RDI. A Stockton State and Dale Carnegie graduate with 10+ RDI years under his belt, Bob is responsible for all I.T. and systems related aspects of our company. That includes networking, software, and security. Bob is a true Pink Floyd aficionado and, for his pains, a keen Eagles and Phillies fan. His upbeat demeanor has earned him the unofficial title of “Director of Morale” – a position he clearly cherishes. In need of a pep talk? Bob’s your man….or something...whatever...
Mike DeSalle | firstname.lastname@example.org
Product Development Engineer
Mike DeSalle, a proud graduate of the Rutgers University School of Engineering, is an integral part of our Engineering Team. His work ethic, attention to detail, and outgoing personality makes him a favorite amongst the RDI family.
Mike is a huge Dallas Cowboys fan…but we still love him…or something…right? However, his outrageous, stupendous creations at our annual ice cream parties are truly the stuff of legend. Watching him construct and then devour his patented triple waffle, choc chip, fresh cream, chocolate sprinkles, cherry mountain epic is a glorious thing. Behold…The Ice Cream Prince : Mr. Mike DeSalle
Paige Sackett | email@example.com
Junior Mechanical Engineer
Paige Sackett is a proud graduate of the Rutgers University School of Engineering. As our Junior Mechanical Engineer, Paige is here to help Mike keep our day-to-day engineering tasks on track. She is a self-proclaimed fitness nut, and has an unusual fondness for almond milk. She also claims to be an even crazier cat lady than Laura Johnson, but she loves animals of all kinds. When she’s not working, Paige loves to spend her spare time catching up with family and friends.
Doug Ahlquist | firstname.lastname@example.org
Doug is responsible for evaluating job orders, managing production schedules and operations, and managing inventory. He is the master at efficiency and time management!
Despite still being a Vikings and a Reds fan (oh yes, we will convert him to a Philadelphia fan eventually!), we congratulate him on his recent promotion.
Tim Meehan | email@example.com
Tim Meehan comes to RDI as a graduate of Rowan University. It is his responsibility to enforce QC procedures & programs, determine factors affecting the quality of materials and finished goods, and to enforce, maintain, and perfect the quality of RDI’s products through constant innovation and quantitative analysis.
Tim has a triple life; QC man at RDI, husband and father at home, and “Bass Slayer” on the high seas.
Laura Johnson | firstname.lastname@example.org
Laura oversees and is responsible for all issues related to Human Resources. She’s an HR expert and a long-standing RDI family member. A Dale Carnegie, Rowan University and Laurie Neary Industrial Vocab grad with two BA degrees, Laura holds 11 HR state certifications for NJ. She helps create and organize many of our awesome group activities with the Ice Cream Social (AKA Office Sugar-Crash Special) being a particular highlight.
If you’re looking for a fridge to raid for some delicious, wholesome, home-cooked delights, then Laura’s is the fridge for you. I mean…white wine, General’s chicken and errrr white wine are wholesome right?
Ashley Nguyen | email@example.com
Ashley comes to RDI as a proud Rider University graduate; she holds a Bachelor of Business Administration degree with a concentration in Human Resources Management. She is responsible for administrative support to the HR Manager on all employee matters. Ashley also assists with payroll processing and the implementation of services, policies, and programs.
Ashley finds passion in helping others, working out, exploring new recipes on Pinterest and of course shopping!
Mike Delfin | firstname.lastname@example.org
Mike is our logistics and transportation expert who is responsible for the direction and coordination of all of RDI’s transportation needs. His extensive background in operations, logistics, finance, and routing, among several other skills, makes him an invaluable asset to us and we are fortunate to have him as part of our family.
Mike claims the rumor he was in “Fame” back in the day is wholly false. However, truth be told there is substantial Christmas party dancefloor evidence to the contrary. His “Thriller” is a graceful, moving piece of work enjoyed by young and old alike. Ladies and Gents…appearing on a dance floor near you..…Mike ”Moonwalk” Delfin.
Kathy Aragon | email@example.com
Kathy is one of RDI’s best multi-taskers. She’s our Millville production scheduler. Kathy ensures that our customers receive their products in the most effective method. We’d be lost without her superior organizational skills, patience, and ability to quickly master any task.
Kathy can’t sit still outside of RDI either! She enjoys an array of outdoor activities (i.e. fishing, camping, hiking), loves to spend time with her family, and is currently attending college (majoring in forensics & technology). She’s our own personal CSI agent!
Bill Scull | firstname.lastname@example.org
Bill is a graduate of Rowan University and worked in our warehouse as a Shipping Lead before being promoted in May 2014 to Inventory Controller. He is heavily involved in a large Business Process mapping project as well as his extensive inventory control duties and responsibilities. Known for his particularly dreamy gaze he is also a leading RDI selfie taker. His dreamy selfie blurs the line between reality and illusion, so much so that you begin to question if words really mean anything at all by the time you get to the text.
Gayle Beck | email@example.com
Senior Cost Accountant
Gayle graduated from the University of South Carolina with a degree in Accounting. She passed her CPA, but found her passion in Manufacturing Accounting where she has spent almost her whole career manufacturing everything from Radar to Ravioli. Gayle’s kids (both 2 and 4 footed) are her life’s focus. She has a full house (and probably a lot of cleaning to do!) with a daughter, 2 sons, 3 Pit bulls and two cats. Gayle’s hobbies include cooking, travel (love me a Disney Cruise!), and singing at church.
Laurie Neary | firstname.lastname@example.org
With a husband and four kids, when Laurie does have down time, she loves to spend time with her family…especially swimming. She will watch, research, and gain any knowledge out there on history and medicine. She is known for her lack of culinary skills (or at least she fakes it so that her husband will cook-we won’t tell him Laur). We’ve learned that Laurie favors vocab that’s a little more, let’s say “industrial” in nature, which is perfect for Millville. Apparently that is also one pre-requisite checked off the list for a potential career change into HR (at least in RDI). When you curse like a sailor, Purchasing is a small, less daunting task compared to the everyday struggle to stop her young children from repeating these fabulous words.
Jennifer Schultz | email@example.com
Jennifer comes to us with a BA in Communications from Monmouth University. She is super busy at home with husband Chris, 2 year old daughter Mackenna & her dog Dexter. Jennifer is the ultimate beach bum (look at that tan!) – she would live on the beach in the summer if possible. She states, “If I could take a laptop and work from there everyday I promise to be more productive.” Er…ummmm…not happening Jen…Love, the HR Department. She also loves to watch most sports, especially the Eagles & Phillies….GO EAGLES!!!! She is the only newbie to the team who has yet to bring in a snack for everyone…just saying Jennifer!!!
Brian Hauckes | firstname.lastname@example.org
Transportation Planning Manager
*2015 WINNER - BILL SCULL RDIRAIL.COM SELFIE AWARD*
Brian is a graduate of Lehigh University with a bachelors in engineering and masters in management. He comes to RDI with a background in shipping and logistics, and his primary focus on the Transportation team is keeping his boss in line, laughing at his jokes, and keeping new transportation projects on task. Among other jobs, he worked for UPS for over 6 years playing with boxes and the US Postal Service for over 6 years playing with envelopes- which gives him useful skills with zip codes. Outside of work, Brian is a fan of all Philly sports teams, is a big lacrosse fan, and for the time being lives downtown in Philadelphia. If you want to know about zips, lacrosse, or need a tour of the city, just ask him!
Rob DuBois | email@example.com
Rob is one of our newest RDI family members. He has worked in manufacturing for 10 years. He fits in perfectly with his quick-witted sarcastic comments. Don’t let his big shiny black truck fool you, he is a hard worker that is willing to roll up his sleeves and get some dirt on his hands. Rob has already shown how he can get the whole team engaged. There are times he has to be serious, but he also has a goofier side that really knows how to let loose. He enjoys his time being in “The Great Outdoors,” hiking, hunting, and trail riding. He also enjoys tailgating at an Eagles/Phillies game and BBQ’s with family and friends.
David Hazard | firstname.lastname@example.org
IT Support Specialist
Dave is the IT support specialist for RDI and graduated from Full Sail University for Computer Recording. He shares his life with his wife, dog, and cat; Laine, Darby, and Milo, respectively. He enjoys golfing, attending concerts where loud music is played, and occasionally playing loud music.
Grisel Santiago | email@example.com
Quality Control Engineer
Grisel recently joined RDI as a Quality Control Engineer and brings with her 15 years of experience in quality control. Grisel graduated from the University of Puerto Rico with a BS in Engineering. She has a daughter and a son and in her free time enjoys spending time with her family visiting fairs, festivals, and theme parks.